SHIPPING POLICY

Last Updated: September 14, 2026

Thank you for shopping with EverCherished.

We aim to process and deliver your order as efficiently as reasonably possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Business days generally exclude weekends and public holidays.

During holidays, promotional periods, periods of unusually high order volume, or other exceptional circumstances, processing times may be longer.

Estimated Delivery Time

After order processing, estimated delivery is generally:

5–15 business days

Actual delivery times depend on your location, shipping method, carrier availability, customs procedures, weather, peak-season conditions, and other circumstances outside our reasonable control.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Tracking Information

Where tracking is available, you will receive tracking information after your order has been shipped.

Tracking information may take some time to update after the shipping carrier receives the package.

Multiple Packages

Some orders may be fulfilled from different locations.

As a result, products in the same order may arrive in separate packages and on different dates.

You may receive more than one tracking number.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review your address carefully before placing your order.

If you discover an error, contact us immediately at support@evercherished.store.

We cannot guarantee that an address can be changed after processing or fulfillment has started.

EverCherished is not responsible for delays or losses resulting from inaccurate or incomplete information supplied by the customer, except where otherwise required by law.

International Shipping

International orders may be subject to customs inspections, import duties, VAT, local taxes, brokerage fees, or other governmental charges.

Unless expressly stated otherwise at checkout, these charges are the responsibility of the recipient.

Customs clearance may also delay delivery.

Delayed Shipments

Delivery delays may occur because of weather, customs clearance, shipping carrier delays, transportation disruptions, holiday demand, or circumstances beyond our reasonable control.

If your order appears significantly delayed, please contact support@evercherished.store.

Lost Packages

If tracking information shows that your package has been delivered but you cannot locate it, please check around your delivery location and contact the shipping carrier where appropriate.

If the issue remains unresolved, contact us at support@evercherished.store and we will make reasonable efforts to assist you.

Damaged Shipments

If your item arrives damaged, contact us as soon as possible with your order number and clear photographs of the product and packaging.

We will review the situation and provide an appropriate solution.

Third-Party Fulfillment

EverCherished may use third-party warehouses, fulfillment providers, and shipping companies to store, process, and ship orders.

Products within the same order may therefore originate from different fulfillment locations.